Refund Policy

Entries

You may request a refund for your transaction prior to your work entering the judging process. Please send an email to Customer Service to confirm eligibility of a refund. Once confirmed, refunds will be processed within 5 business days of approval. We will notify you via email once your refund is processed.

Merchandise

You may request a refund for your transaction prior to it being sent to the manufacturer for processing and fulfillment. Please send an email to Customer Service to confirm eligibility of refund. Once confirmed, refunds will be processed within 5 business days of approval. We will notify you via email once your refund is processed.

If, after your order is received, there is an error and/or damage to your merchandise, please contact us at Customer Service for further information and instructions.